Shipping Policy

Pop Culture Essentials
7/915 Old Northern Road, Dural, NSW, 2158

Where We Ship

We currently ship Australia-wide only. International shipping is not available at this time.

Delivery & Dispatch

• All orders are shipped via Australia Post
• We offer both Standard and Express shipping options at checkout
• Orders are dispatched within 2 business days
• Orders placed on weekends or public holidays will be processed the next business day

Shipping Costs

Shipping rates are calculated at checkout based on your order’s size, weight, and delivery address.

Express Shipping

Need it faster? Select Express Post at checkout for quicker delivery via Australia Post’s express network.

Local Pickup (Click & Collect)

Local pickup is available from our Dural store.
You’ll receive a confirmation email when your order is ready for collection.

Pickup address:
7/915 Old Northern Rd, Dural, NSW, 2158

Tracking

All orders come with tracking. You’ll receive your tracking number via email once your order has shipped.

Lost or Delayed Deliveries

If your parcel is marked as delivered by Australia Post, we are not responsible for lost or stolen items.
If your parcel is not marked as delivered and is confirmed lost in transit, we will offer a replacement or refund.

Returns & Refunds

We do not accept returns or refunds for change of mind, so please choose carefully.

If your item arrives damaged or incorrect, contact us within 7 days of delivery and we’ll make it right.